5 St. Nicohlas Street Diss Norfolk IP22 4LB
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Privacy Policy

We are committed to protecting and respecting your privacy. If you place an order, you will have given us your name, email address, home and delivery address and phone numbers. This information is the only way we can process your order, and be able to notify you of your order's status. We do not receive any of your debit/credit card details as this is done through out payment partner.

We will not bombard you with emails that you do not want. If you requested to be added to our mailing list, we will offer you what we hope to be a useful service. If however, you do not want to be contacted further let us know and we will remove you from our mailing list.
We do not exchange, sell or otherwise give away your email address or any other details to other companies without your expressed permission.

Who else sees your information?

We may have to disclose your contact and delivery information to our service suppliers to complete your order, these generally are Royal Mail or ParcelForce in the UK. These companies are not allowed to use this information for any purpose other than to complete the delivery of your order. They may not disclose this information to others, nor may they use it for any marketing purposes.

When you give us your personal information you consent to this disclosure and allow us to make our service available to you.

Your Consent

By using our web site you consent to us using the personal information you have given us and our trusted partners, as outlined in this Privacy Policy.

Security

Security is a major concern of customers who want to purchase online and it is a concern which we take extremely seriously.

No credit card information is held or stored on any of our websites or webservers. Your credit card details are transmitted to WorldPay, our merchant card provider, using secure encryption technology during the checkout phase of the transaction. WorldPay authorises the transaction and debits your credit card via your credit card provider. WorldPay does not provide any credit ratings, scoring or other financial information to us in any form.

Rooms with a View webservers are located in a physically secure building in the UK controlled by one of the UK's top hosting company. Your name, address and telephone details (if you setup a login account on our website) is also held within this hosting company within its secure server. Your credit card details are not stored by us in any form.  All stored data is held and processed in a manner that complies with the requirements of the UK and EC Data Protection Acts. No personal details are stored in any form outside of the UK.

You may request that Rooms with a View delete all your personal data that we hold on you as any time by requesting this in writing.